
One of the useful things I have learned from the various companies I have worked for over the past 20 years, is the idea of a ‘pre-mortem’. Let us use a “Brand Campaign” as a metaphor to highlight 11 areas you can evaluate (criticise) your teams before spending a penny.
Ways Your Brand Campaign Will Die (And How to Resurrect It Before It’s Too Late)
The pre-mortem, that delightful exercise in corporate masochism where we imagine our shiny new project as a bloated, beached whale and then dissect it for clues. Think of it as blame-storming, but with less crying and more ‘I told you so’ smugness. You know, for those moments when you want to be right, even if it means watching your budget implode.
So lets use an imaginary startup, “Crapyco”, bless their naive hearts, decided to take some sage brand guru advice about marketing. They threw millions at a campaign, and… well, let’s just say it didn’t go as planned. It was less ‘viral sensation’ and more ‘digital tumbleweed.’ Here’s how they managed to turn a golden opportunity into a steaming golden turd.
1. The ‘Did It Work?’ Existential Crisis.
They stared at the data like a group of bewildered meerkats, unable to agree if their campaign was a roaring success or a damp squib. Timeframes, expectations, reality—all blurred into a confusing mess. Because, you see, they’d skipped the whole ‘setting measurable goals’ part. No baselines, no KPIs, no ‘if we hit this, we’re doing great’ markers. It was like trying to navigate a map with no landmarks, or asking a fish to judge a tree-climbing competition. The numbers just sat there, cold and meaningless, refusing to reveal their secrets.
2. The CEO/CFO Power Struggle (aka, ‘Who’s Pulling the Plug?’).
Two weeks in, the plug got pulled. Turns out, ‘disagree and commit’ is corporate code for ‘I’m going to sabotage you at the first opportunity, just in case this whole thing implodes, and I need someone to blame.’ It’s like trying to launch a rocket with one of the boosters on backward, while the CEO, who thinks he’s an astronaut, is yelling contradictory commands from the back, and the CFO, who secretly believes numbers are just suggestions, is quietly calculating how much they can write off as a ‘learning experience’.
3. Targeting: Are We Talking to Aliens?
They aimed at ‘everyone,’ which, in modern marketing parlance, translates to ‘we’re throwing spaghetti at a wall and hoping some of it sticks to sentient dust motes.’ Because, apparently, the concept of a ‘target audience’ is now as outdated as dial-up modems and sensible trousers. Everyone’s a snowflake, a unique and precious snowflake, and you can’t possibly lump them together into, like, groups or something. It’s like trying to find a specific grain of sand on a beach using a telescope, while simultaneously trying to sell that telescope to every single grain of sand, individually. ‘You, sand grain number 3,457, yes, you! You absolutely need this telescope! Because, individuality!
4. Testing? We Don’t Need No Stinking Testing!
They launched their ads without testing, because the branding guru/agency, with their collective ‘wisdom’ and ‘extensive experience’ (read: they once designed a logo for a lemonade stand), declared, ‘Testing? Please. We are the A/B testing. We know the entire alphabet of marketing success, backwards and forwards, in Klingon, and in interpretive dance. Trust us, these ads are pure, unadulterated genius. It’s like building a bridge out of marshmallows, but, like, artisanal marshmallows, and we’re absolutely certain it will hold, because we’ve seen the future, and it’s marshmallow-shaped.
5. Too Much Success? Is That a Thing?
Their campaign worked too well, and they couldn’t handle the demand. A problem most startups dream of, but they managed to turn it into a logistical nightmare of epic proportions. It was less ‘winning the lottery’ and more ‘winning the lottery, then realising you have lost the ticket.’ Imagine: a campaign so successful, it forced the entire company to abandon their actual jobs and manually process the tsunami of new customers. Like, ‘all hands on deck, automated systems are down, grab a quill and some parchment, and start scribbling account numbers.’ Because apparently, ‘open an account, get a bonus’ was a concept their digital infrastructure found as baffling as a cat trying to understand quantum physics (CYBG).
6. Budgeting: Are We Paying for a Picasso or a Finger Painting?
They either hemorrhaged money on agency fees, paying consultants to do the jobs their internal team was apparently too busy not doing, or they tried to cobble together a campaign in-house with a budget that wouldn’t cover a decent sandwich, let alone a decent creative idea. It’s like trying to build a skyscraper with Lego bricks, while simultaneously hiring a team of ‘Lego consultants’ to tell you which bricks go where, despite having your own internal ‘Lego builders’ sitting idle. And the burning question, of course: why? Is it a blame game? A way to have a conveniently disposable scapegoat? Or just a budget justification exercise? ‘We need money, so we need people, internal or external, doesn’t matter, just give us the cash!’ And honestly, in this day and age, with AI capable of writing sonnets and designing websites, are we still paying seat-fillers to ‘manage’ other seat-fillers? Get your act together, corporate overlords. The digital revolution happened two years ago. Wake up and smell the silicon.
7. The Consultancy 3-Cup Shuffle
They let the agency run the show, no testing, no changes, just blind faith. ‘We’re the experts, darling,’ the consultants purred, ‘we’ve done this before.’ Which, of course, begged the question: haven’t we also done this before? Why are we paying these glorified clipboard holders to tell us what we already know? It was like letting a squirrel drive your car because it has a fancy hat, and the squirrel kept insisting it had a PhD in automotive engineering. Was it the copious amounts of ‘pitch-stage refreshments’ that swayed the account team? The nostalgic glow of a ‘we go way back’ reunion? Or just the sheer, baffling arrogance of ‘we know best, trust us’? So, what happened? The ‘trust us’ attitude prevailed, the work went live, untested, unvalidated, a glorious monument to unchecked ego. Oh, and because it was ‘Agile,’ the original brief was apparently just a ‘suggestion,’ a whimsical starting point for a journey into the unknown. It’s like playing a high-stakes game of 3-cup shuffle with your entire marketing budget, and the consultants are very, very good at sleight of hand.
8. The 3-Year Managed Service Provider (MSP) Agreement of Doom.
The pièce de résistance: the 3-Year Managed Service Provider (MSP) Agreement of Doom. Seriously, who signed that? They locked themselves into a multi-year commitment, because, apparently, flexibility is for the weak and short-sighted. It’s like marrying a charismatic stranger after a single date, based solely on their promise of ‘synergistic resource alignment.’ So, let’s recap: no benchmarks to measure the consultancy’s actual ability to deliver, no stage gates to assess the value they’re supposedly providing, and absolutely no clue what the return on investment might be. Just a blind leap of faith into a contractual abyss. It’s like throwing money into a black hole and hoping it comes back as a unicorn riding a rainbow, while simultaneously yelling, ‘ROI? We don’t need no stinkin’ ROI! We have vibes!’ And then, of course, they wonder why the budget is as dry as a desert during a heatwave.
9. Robbing Performance to Pay Brand? Genius!
They cut their performance marketing budget to fund the brand campaign. Because, you know, why bother with actual sales when you can have… awareness? Especially when your brand is, shall we say, less ‘iconic’ and more ‘generic knock-off of every other product on the market.’ Any idea what’s actually selling? Anyone? Bueller? It’s like trying to build a castle out of fog, while simultaneously dismantling your actual, functioning house for spare bricks. ‘We need to elevate our brand presence!’ they declared, as the sales figures plummeted. ‘But… how do we know if anyone actually cares about our brand presence?’ someone dared to ask. ‘Details, details!’ they replied, waving a hand dismissively. ‘We’re building a narrative!’ A narrative, apparently, that involves burning money and hoping people will magically buy things because they’ve seen a slightly artsy billboard. It’s like cutting off your legs to run a marathon, but instead of running, you’re just standing there, shouting, ‘Look at my brand! Aren’t I aware?’ And the burning question, of course: why are we paying a consultancy to tell us this? Why are we, the people who are supposedly running this company, so utterly clueless that we need to outsource basic marketing concepts? Is this some kind of performance art? A grand experiment in ‘how much money can we waste before we implode?’ Seriously, if we don’t know this stuff, what are we even doing here?
10. The CEO’s TV Ad Masterpiece (aka, ‘My Product Is Awesome, Buy It!’).
The CEO, in their infinite wisdom (and complete lack of marketing expertise), decided to pen the TV ad script themselves. Because, really, who needs seasoned professionals when you have a CEO who believes their creative genius extends to all facets of human expression? ‘Experts? Pshaw!’ they declared, ‘I understand the customer psyche better than any Shoreditch hack!’ It’s like letting a toddler direct a Shakespearean play, only the toddler has a corner office and a multi-million-dollar budget. They insisted on cramming in every single product feature, every single ‘unique selling proposition,’ every single buzzword they’d ever heard in a boardroom meeting, resulting in a script that sounded less like an ad and more like a PowerPoint presentation on steroids. They even added a ‘personal touch,’ a rambling monologue about their ‘vision’ and ‘synergy,’ because apparently, consumers are just dying to hear the CEO’s life story during a 30-second spot. And then they wondered why the ad performed about as well as a fish trying to climb a tree.
11. Death by Stakeholder Feedback.
Ah, the creative process, where brilliant ideas go to be slowly and methodically strangled by a committee of well-meaning but utterly clueless individuals. Their initial, potentially groundbreaking concept, a unicorn leaping through a rainbow, was subjected to the ‘wisdom’ of every department head, their spouses, and the intern. After all its all about inclusion these days. ‘Could we make the unicorn more… beige?’ the legal team inquired. ‘And maybe add a spreadsheet?’ the data team suggested. ‘Less rainbow, more corporate synergy,’ the CEO’s brother-in-law chimed in. The result? A beige, spreadsheet-wielding horse, standing in a grey, featureless void, narrating the company’s Q3 financial projections. It was as exciting as watching paint dry, but slower, because at least paint drying has a certain… textural quality. It’s like trying to make a unicorn by committee, where every committee member is colourblind and allergic to magic. And then they wondered why their ad campaign failed to capture the hearts and minds of their target audience, who were, by this point, watching paint dry on a competitor’s website.
And there you have it, 11 ways to turn your brand marketing dreams into a corporate horror show. But fear not! Because we can help you avoid these pitfalls. We’re like the sanity check you didn’t know you needed, armed with data, wit, and a healthy dose of ‘are you sure about that?’ Come have a chat and bounce those ideas, it is Free.